77bk Privacy Policy — Your data is completely safe with us

1Introduction

77bk (referred to herein as "we", "us", or "the Company") is an online Sports Betting and gaming platform. We adhere to international data protection standards and are fully committed to safeguarding the privacy of our users.

This Privacy Policy applies to the 77bk website, mobile app, and all associated services. It explains what personal information we collect, how we use and protect it, and what rights you have.

We believe every individual has the right to full control over their personal data. That's why our Privacy Policy is written in clear, plain language — so you can easily understand exactly what we do with your information.

2What Data We Collect

When you create an account and use our services at 77bk, we collect the following types of information:

3How we collect your data

77bk collects data through several methods. The main ones are:

• Directly provided: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatic Collection: Information collected automatically through cookies and system logs when you use our site or app.
• Payment gateway: Information received from payment providers (Mobile Pay, Nagad, Rocket) during deposits or withdrawals.
• Third-Party Verification: Information from approved KYC service providers for identity verification purposes.

We never collect your data without your knowledge or consent. You are informed at the point of collection, and your consent is obtained where required.

4Why and How We Use Your Data

77bk uses the data collected for the following purposes:

• Account Management: Registration, login, password recovery, and account verification.
• Payment processing: Processing deposits and withdrawals, and maintaining transaction records.
• Customer Support: Addressing your questions, complaints, or issues.
• Security and fraud prevention: Detecting unusual activity and keeping your account secure.
• Legal obligations: Fulfilling AML and KYC obligations in compliance with regulatory requirements.
• Service Improvement: We analyze usage patterns to deliver a better experience.
• Relevant Communications: Keeping you informed about bonuses, promotions, and important updates (with your consent).

5When Your Data Is Shared

77bk may share your information in the following limited circumstances:

• Payment Providers: With Mobile Pay, Nagad, or other approved payment partners for deposit and withdrawal processing.
• KYC services: With approved service providers for identity verification.
• Legal Authorities: When required by a court order or a legitimate request from a regulatory authority.
• Technology Service Providers: For hosting, security, and analytics services — all of whom are bound by our data privacy agreements.

Your data is not shared with anyone outside the cases outlined above. All our third-party service providers are required to uphold the same standard of privacy.

6Cookies policy

77bk uses cookies to improve your experience on our website and app. We use three types of cookies:

• Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences and settings, such as your chosen language or theme.
• Analytics Cookies: To understand which parts of the site are used most, helping us improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

7Data security

77bk uses industry-standard security measures to protect your data:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & DDoS Protection: Advanced firewall systems are active to defend against external attacks.
• Two-factor authentication (2FA): An additional layer of security at login.
• Restricted Access: Only authorized personnel have access to personal information.
• Regular security audits: Regular security audits conducted by third parties.

8Data retention period

How long 77bk retains your data depends on the type of data and applicable legal requirements:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Transaction records are retained for up to 5 years after account closure (as required by AML regulations).
• KYC documents: For 5–7 years in accordance with regulatory requirements.
• Support Conversations: Up to 2 years after the issue is resolved.

After the legal retention period expires, data is securely deleted or anonymized.

9Your rights

As a 77bk platform user, you have the following rights:

To exercise any of these rights, email us at support@77bk.biz. We will respond within 30 business days.

10Protection of Minors' Data

77bk's services are strictly for users aged 18 and over. We do not knowingly collect data from minors.

If we become aware that any information has been collected from a minor, we will immediately close that account and delete all associated data.

11Privacy Policy Updates

77bk may update this Privacy Policy as needed. In the event of changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified in advance via your registered email of any significant changes.
• Continued use of 77bk after any changes take effect will be considered acceptance of the updated policy.

We recommend checking this page from time to time to stay informed.

12Contact Us

For any questions about this Privacy Policy or requests regarding your data, please get in touch with us:

• Email: support@77bk.biz
• Live Chat: Available 24/7 (bottom-right corner of the site)

We typically respond within 24–48 hours. Complex matters may take up to 30 business days.